Admissions Counselor

Columbia College Hollywood

Los Angeles

Overview

 

An Admissions Counselor identifies interviews and assists with the enrollment of prospective students in a program of study offered by the school.

 

Responsibilities:

 

• Setting appointments for one on one interviews via extensive phone contacts with prospective students

• Conducts face-to-face or personal interviews, telephone interviews and e-mail correspondence to identify high school and adult student prospects to determine their educational needs, concerns and interests

• Ability to handle multiple tasks utilizing strong planning, organization and time management skills while generating a high level of quality work

• Provide superior customer service when interacting with prospective students on the phone, in writing, by email, text message and/or in person

• Assists and discusses the benefits of education with prospective students

• Communicates effectively when working with prospective, future and current students while avoiding misrepresentation at all times.

• Inputs all activity into database management system in a timely and accurate manner

• Conduct tours of our campus and guide potential students through the enrollment process

• Participate in appropriate recruitment and enrollment activities including: open houses, orientation, career days, etc

• Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others to contact that may be interested in programs offered

 

Qualifications:

 

• Bachelor’s Degree preferred

• At least 1 year of related experience (Admissions, Account Management, retail sales, Tech Recruitment, etc)

• A drive for results and a strong desire to improve people’s lives through education

• Ability to connect easily with new people and gain personal acceptance

• Ability to multi-task, prioritize and deal with ambiguity

• Strong interpersonal, problem solving and customer service skills

• Ability to listen, understand and overcome obstacles

• Excellent verbal and written communications skills

• Experience with the Internet, Microsoft Outlook, Word and Excel

 

Job Type: Full-time

 

 

Required experience:

 

• Admissions, Recruiting, Sales or Customer Service Experience: 2 years

• Background in film/ television preferred and a passion for the arts

 

Send your resume and cover letter as attachments via email to JWiltgen@Columbiacollege.edu with Admissions Counselor in the subject line.

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