Administrative & Donor Relations Assistant

Chinese American Museum (CAM)

Los Angeles, CA

The Administrative and Donor Relations Assistant for the Chinese American Museum (CAM) is a part of the development team and assists with the overall daily office operations. He/she works closely with the CAM Executive Director, maintains regular interaction with key members of the FCAM board of Directors, Museum Guides and other CAM staff, and maintains regular interaction with senior managers of El Pueblo Historical Monument (a department of the City of Los Angeles). 

DUTIES:

Development & Membership

  • Ensures timely delivery and accuracy of upper-level donor and membership acknowledgments and benefits.
  • Maintains and updates upper-level donor, membership, and mailing databases.
  • Assists with on-site membership promotion, and oversees membership sales at exhibition openings, public programs, and other Museum events.

Administrative

  • Responsible for accurate and timely data entry & processing of all incoming donations, with a primary focus on the stewardship of upper-level donors.
  • Responsible for tracking expenditures, reconciliations, and generating income and expense reports.
  • Oversees Membership and Museum Store.
  • Assists the Executive Director in communications with senior managers of El Pueblo Historical Monument (a department of the City of Los Angeles) regarding facilities maintenance, technology requests, and venue reservation/special event coordination. 
  • Assists Executive Director and Grants Writer in the management of grants.
  • Performs such general office duties as answering phones, sorting and distributing mail, overseeing office supplies, etc.
  • Assists with the coordination of fundraisers and special events, including the annual fundraising gala.
  • Other duties as assigned by the Executive Director.        

Visitor Services

  • Maintains museum’s upkeep by coordinating facilities maintenance requests with the City of Los Angeles for all visitor areas, and works with El Pueblo/CAM security regarding security issues. Works with the Communications and Education Departments to restock promotional materials at Front Desk, respond to Museum inquiries, etc.
  • Maintains a well-informed, working knowledge of the exhibitions and services available by the CAM.
  • Communicates with a variety of visitors to ensure a positive Museum experience; responds to and resolves, as appropriate, any visitor concerns and complaints.
  • Communicates with a variety of visitors to ensure a positive Museum experience; responds to and resolves, as appropriate, any visitor concerns and complaints.

Education and Qualifications:

  • BA/BS required
  • Excellent computer skills (MS Office, database management), strong written and oral communications.
  • Proven ability to multitask, plan and meet deadlines under time constraints, and to work both independently and collaboratively.
  • Excellent critical thinking, organizational, and problem-solving abilities.
  • Expected to regularly exercise discretion and independent judgment.
  • Self-starter with a positive attitude.
  • Cultural sensitivity to the Chinese and Asian Pacific American community.
  • Verbal (Mandarin or Cantonese), reading, and writing competencies in Chinese are a plus. 

TO APPLY:

Please email or mail resume with cover letter to hr@camla.org or 125 Paseo de la Plaza, Suite 300, Los Angeles CA 90012.

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