Marketing & Events Coordinator

Glendale Arts | Alex Theatre

Glendale, CA

DEPARTMENT: Marketing & Events
REPORTS TO: Director of Marketing & Events
FLSA STATUS: Non_Exempt
HOURLY RATE: $12.50 - $15.00
CLASSIFICATION: Full-Time

Position Summary:

The Marketing  & Events  Coordinator  is a member  of the Marketing  & Events  Department  of the Alex Theatre,  a historic 1,400-seat  performing  arts and entertainment  center  located  in Glendale,  CA, and reports  to Glendale  Arts’ Director  of Marketing  & Events  (or the Director  of Theatre  Operations  while working in a house management capacity).

The Marketing & Events Coordinator supports the department’s various event-related functions, including administration and front-of-house operations, in addition to coordinating marketing and social media tasks and campaigns  related to events taking place at the Theatre  and promotion  of the Theatre  itself, plus assisting with special projects as assigned. 

This is a temporary, full-time position during which the employee will undergo training to transition into an Event Manager, which entails overseeing the life cycle of events and performances  that are assigned to her or him upon confirmation  on the Alex Theatre calendar and includes serving as the on-site House Manager on the day or night of each event and in some cases, load-in/tech/rehearsal  days. Marketing will remain  a core component  of the employee’s  focus  after transitioning  to the Event Manager  role. The Event Manager hired for this position will primarily handle the venue’s film screenings, corporate meetings and events, film and television shoots, and a variety of media and entertainment industry events.

The majority of the Marketing & Events Coordinator’s  time will be spent in an office setting and involves working  in  a collaborative  team  environment  and  interfacing  with  the  organization’s  clients,  patrons, vendors and service providers, colleagues in the community, supporters, and donors.

Essential Functions and Responsibilities: 

Glendale Arts Administrative Office

  • Works with the Event Managers to ensure that client contracts, deposits, insurance coverage, and all event-related documents and materials are sent, received, processed, filed, and entered into the Glendale Arts database in a timely manner.
  • Coordinates payment and mailing and/or pick-up of post-show settlement checks.
  • Assists with responding to and resolving client and patron complaints involving tickets, seating, concessions, settlements, and other related issues.

Marketing 

  • Implements social media plan as directed by Director of Marketing & Events, on platforms that include Facebook, Twitter, Instagram, and YouTube.
  • Coordinates activity related to promotion of Alex Theatre events and a variety of Glendale Arts events and programs through graphic design, street teams, online outlets, and additional channels.
  • Prepares monthly and custom enewsletters using Constant Contact.
  • Updates content on Alex Theatre website using Wordpress.
  • Updates the Alex Theatre app.
  • Updates and maintains assorted media lists.
  • Assists with press release writing and distribution.
  • Assists with the planning, research, asset-gathering, writing, printing, and distribution of the Theatre’s seasonal print production.

Alex Theatre House Manager (Training)

  • Will receive training in all areas of house management actively on-site during events as well as off- site.
  • House management training will involve working with various departments and operational areas, including Front-of-House, Back-of-House, Box Office, Concessions, Volunteer Ushers and Ambassadors, security, crowd control, reception services, merchandise sales oversight, and more, in addition to adjusting approach and execution based on event type.

Job Requirements and Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The  requirements   listed below  are  representative   of  the  knowledge,   skill,  and/or  ability  required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

A Bachelor’s degree from an accredited college or educational institution preferably in a discipline(s) related to the position, or may substitute work experience for education.

Knowledge and Skills

  • Knowledge of event management, event publicity, and media outlets and familiarity with on location filming.
  • Interest in the performing arts, live entertainment, special events, and film and television industries.
  • Detail-oriented writer, planner, and thinker.
  • Ability to prioritize daily task list, problem solve, and handle various projects simultaneously under tight deadlines.
  • Adept at meeting department and operational goals, whose timelines and levels of importance can fluctuate as necessary.
  • Possesses excellent customer service skills.
  • Maintains professional demeanor and appearance at all times.
  • Excellent written and verbal communication and proofreading skills, including the ability to write reports, correspondence, agreements, and other documents.
  • Team player who works well with others in sometimes stressful environments.
  • Ability to work and communicate effectively with people of diverse cultural backgrounds.
  • Computer proficiency required, including familiarity with Microsoft Word, Excel, Filemaker database software, and Constant Contact, in addition to social media platforms including Facebook, Twitter, Instagram, and YouTube. Working knowledge of Wordpress, Photoshop, and InDesign preferred, but not required.
  • Fluency in a second language is preferred, but not required (Armenian and/or Spanish is particularly desirable).

Other

  • Possession of a valid California motor vehicle operator's license and proof of automobile insurance coverage.
  • Must have the ability to work a flexible schedule, including evenings, weekends, and some holidays.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully  perform the essential  functions  of this job. Reasonable  accommodations  may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the Marketing & Events Coordinator  is regularly required to use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. The employee is frequently required to sit, stand, stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. The employee will regularly use the telephone, computer, and two-way radio handset or headset. The employee will occasionally use a cash register.

Work Environment:

The   work   environment   characteristics   described   here   are   representative   of  those   an  employee encounters  while performing  the essential  functions  of this job. Reasonable  accommodations  may be made to enable individuals with disabilities to perform essential functions.

While performing  the duties of this job, the Marketing  & Events Coordinator  is occasionally  exposed to outside  weather conditions.  The  noise  level  in  the  work  environment   is  usually  moderate,  but  is occasionally loud.

To Apply:

Applicants should send their cover letters and resumes to employment@glendalearts.org.

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