Ticket Services Associate Position

Wallis Annenberg Center for the Performing Arts

Beverly Hills, CA 

The Wallis Annenberg Center for the Performing Arts seeks customer service professionals to serve as part-time, year- round Ticket Service Associates. Reporting to the Ticket Services Manager, the position will ensure a high-quality experience for all patrons and provide correct and efficient operation of the computerized box office system (Tessitura), ticket printers, Internet sales program and the box office telephone system. Adhere to box office policies, etiquette and procedures relating to ticket sales. Process orders via mail, telephone, Internet, group sales and reservations, as well as in-person counter sales. Responsible for taking payment in various forms – cash, checks, credit and debit cards, gift cards and vouchers.

Proficiency in the use of a PC and MS Office (Word, Excel and Outlook). The ability to accurately type 35 words per minute or better is essential. Provide accurate information to patrons on all events taking place at the Center. All other duties and responsibilities as assigned. Tessitura and/or previous ticketing software experience is preferred (not required).

This is a part-time hourly position ($14/hour) and does not include benefits. Available shifts range from 3-hrs to 8-hrs/day for a total of 12-hrs to 29-hrs per week. We offer flexible scheduling. Position requires frequent evening, weekend and irregular hours on show and event days as well as some holidays. Start date is immediate.

To apply, please send a cover letter including your availability (days and hours), resume and three references to mwiesel@thewallis.org No phone calls please.

Wallis Annenberg Center for the Performing Arts is an Equal Opportunity Employer.

About The Wallis

Located in the heart of Beverly Hills, California, the Wallis Annenberg Center for the Performing Arts (aka “The Wallis”) brings audiences world-class theater, dance and music, performed by many of the world’s most talented and sought-after artists. With eclectic programming that mirrors the diverse landscape of Los Angeles, and its notability as the entertainment capital of the world, The Wallis offers original and revered works from across the US and around the globe.

Housed in a breathtaking 70,000-square- foot venue designed by Zoltan E. Pali, FAIA of Studio Pali Fekete architects, The Wallis celebrates the classic and the modern. This is reflected in the juxtaposition of the restored, original 1933 Beverly Hills Post Office (on the National Register of Historic Places) that serves as the theater’s dramatic yet welcoming lobby, and houses the 150-seat Lovelace Studio Theater, as well as a theater school for young people, and the contemporary 500-seat, state-of- the-art Bram Goldsmith Theater. Together, these two structures embrace the city’s history and its future, creating a performing arts destination for LA-area visitors and residents alike.

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