Bookstore & Visitor Services Assistant

Pasadena Museum of California Art (PMCA)

Pasadena, CA

The Pasadena Museum of California Art (PMCA) seeks a Bookstore & Visitor Services Assistant for a part-time position. The position will be two days a week, Wednesdays and Thursdays, from 11:45 a.m. to 5:15 p.m. and occasional special events, such as exhibition openings.


The position has the following requirements:

  • Previous sales/customer service experience
  • Knowledge of Mac and PC (including MS Office software), and point of sales (POS) system preferred
  • Ability to work in a friendly, courteous, and tactful manner with the public and museum members, both in person and by telephone
  • Ability to establish and maintain effective working relationships with Museum volunteers, staff, and gallery attendants
  • Ability to respond calmly and graciously to feedback, complaints, and inquiries
  • Must be punctual, reliable, and organized
  • Ability to understand and execute oral and written instructions, as well as be self-directed
  • Must be able to lift 50 lbs
  • Ability to display merchandise effectively
  • Must be able to work special museum events, including openings, benefits, after hour events
  • A strong interest in the arts, museums, and/or non-profits is desirable

 Essential duties and responsibilities

  • Greet visitors at the museum front desk and accept admission payment
  • Performs gift shop sales transactions utilizing a computerized point-of-sale system
  • Provide up to date information to museum patrons regarding museum’s exhibitions, programs, events, membership, and store items
  • Receive inventory; enter merchandise into a POS system and stock merchandise while keeping accurate records
  • Maintain the appearance of the store by performing light housekeeping duties
  • Ship merchandise orders using FedEx and USPS
  • Assist with online store using Shopify
  • Balances cash register receipts daily
  • Promote museum membership to museum guests
  • Performs other related duties as assigned
  • Re-stocks sales shelves and assists in pricing and display of merchandise


Interested persons should email their resume (PDF format) with a cover letter to Susan Wang, Membership, Visitor Services, and Bookstore Associate, at Submissions without cover letters will not be considered.

About the PMCA:

The mission of the Pasadena Museum of California Art (PMCA) is to present the breadth of California art and design through exhibitions that explore the cultural dynamics and influences that are unique to California. 

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