Customer Service Administrator

Bonhams

Los Angeles, CA

Customer Service Administrator

Los Angeles

We are currently seeking a Customer Service Administrator to join our busy Customer Services team in Los Angeles.

This busy role covers a wide variety of tasks to ensure the smooth running of the Customer Services Department. Responsibilities will include, but not be limited to, servicing client queries, including receptionist duties, assisting with pre-and post-sale administration, entering and taking bids for each sale, processing internet bids and web related queries of a non-technical nature, and any other tasks which may be assigned from time to time.

The role includes cashiering duties, such as handling cash and recording payments accurately, balancing sales, assisting with registration, processing invoices and assisting with offsite sales.

You will have excellent organizational and numeric skills, cash handling experience, be computer literate and demonstrate first class customer service skills. You will be familiar with safeguarding the security and confidentiality of information at all times and comply with the Data Protection Act.

You will be articulate, have a strong administrative background, have excellent communication skills both written and oral and be a good team player. Fluency in other languages would be an advantage, but is not essential.

Your working hours will be flexible to cover the sales schedule, inclusive of evenings and weekends.

Please note that this role is for immediate hire.

Please send your CV and cover letter via email to Recruitment@bonhams.com

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