POSITION SUMMARY

The Wallis Annenberg Center for the Performing Arts seeks customer service professionals to serve as part-time, year-round Ticket Service Associates. Reporting to the Ticket Services Manager, the position will ensure a high-quality experience for all patrons and provide correct and efficient operation of the computerized box office system (Tessitura), ticket printers, Internet sales program and the box office telephone system. Adhere to box office policies, etiquette and procedures relating to ticket sales. Process orders via mail, telephone, Internet, group sales and reservations, as well as in-person counter sales. Responsible for taking payment in various forms – cash, checks, credit and debit cards, gift cards and vouchers. Proficiency in the use of a PC and MS Office (Word, Excel and Outlook). The ability to accurately type 35 words per minute or better is essential. Provide accurate information to patrons on all events taking place at the Annenberg.  All other duties and responsibilities as assigned. Tessitura Software experience is preferred (not required). Must be able to work frequent evening, weekend and holiday hours as well as irregular hours on show and event days.

This is a part-time hourly position and does not include benefits. Available shifts range from 10-hrs to 29-hrs per week. Start date is immediate. To apply, please send a cover letter including your availability (days and hours), resume and three references to Ticket Services Manager Michelle Wiesel at [email protected]. No phone calls please. Wallis Annenberg Center for the Performing Arts is an Equal Opportunity Employer.

Theater Profile

Located in the heart of Beverly Hills, The Wallis Annenberg Center for the Performing Arts (The Wallis) officially opened its doors to the public in October 2013, with a dedication and a series of Galas, followed by programming that began November 8th with the Martha Graham Dance Company. This new venue transformed a Beverly Hills city block, facing Santa Monica Boulevard, between Crescent and Canon Drives, into a vibrant new cultural destination with two distinct, elegant buildings: the historic 1933 Italianate-style Beverly Hills Post Office (now the Paula Kent Meehan Historic Building) and the new, contemporary 500-seat, state-of-the-art Bram Goldsmith Theater.