Japanese American National Museum Job Posting Visitor Services
Associate Temporary/Part-Time/
Non-Exempt
An affiliate of the Smithsonian Institution and AAM accredited, the
Japanese American National Museum (www.janm.org) is recognized as one of
the nation’s premier cultural museums. The National Museum is located
adjacent to the Metro Gold Line in the Little Tokyo/Arts district in
downtown Los Angeles, a neighborhood that has experienced an exciting
revitalization with diverse new restaurants, shops, luxury apartments, and
nightlife.
The mission of the Japanese American National Museum, home of the National
Center for the Preservation of Democracy, “is to promote understanding and
appreciation of America’s ethnic and cultural diversity by sharing the
Japanese American experience. Based in the historic Little Tokyo
neighborhood, it has a nation-wide focus and international base of support.
In conjunction with Sanrio the National Museum will present the world’s
first large-scale Hello Kitty museum retrospective.
Provides front-line customer service to museum visitors in the front lobby,
over the phone and via email, and processes admissions in the lobby on
Friday - Sundays. Part-Time up to 24 hours per week. This is a temporary
position from approximately 9/16/14 – 4/26/15 for the *Hello! Exploring the
Supercute World of Hello Kitty* exhibition. Minimum of 1 year experience
working in a non-profit, volunteer centered organization in a customer
service role. Understanding of basic principles of volunteer management.
Professional phone manner is essential. Strong proofreading skills and
attention to detail is critical. Knowledge of Japanese American history and
culture a plus. Must be able to provide courteous and effective service to
co-workers, volunteers and the general public. Ability to effectively
present information in on-on-one and group format. Computer literate,
Internet savvy, and experience with MS Word and Excel, Altru or similar
software, register or POS system. Familiarity with Google Calendar, and
Gmail a plus. Visit www.janm.org/jobs/ for application form and to view
full job description. EOE.
Benefits include: paid parking, discounts in museum store and on-site Chado
tea room
Submit: Cover Letter, application and resume with salary history &
references
Japanese American National Museum
Attn: Human Resources
Re: Visitor Services Associate – Temporary (Hello Kitty)
100 N. Central Ave, Los Angeles, CA 90012
Email: [email protected] Fax (213) 830-5673
No Phone Calls Please
Deadline to Apply 9/16/14
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Japanese American National Museum
100 N. Central Ave
Los Angeles, CA 90012
