Japanese American National Museum Job Posting Visitor Services
Associate Temporary/Part-Time/
Non-Exempt
An affiliate of the Smithsonian Institution and AAM accredited, the
Japanese American National Museum (www.janm.org) is recognized as one of
the nation’s premier cultural museums. The National Museum is located
adjacent to the Metro Gold Line in the Little Tokyo/Arts district in
downtown Los Angeles, a neighborhood that has experienced an exciting
revitalization with diverse new restaurants, shops, luxury apartments, and
nightlife.
The mission of the Japanese American National Museum, home of the National
Center for the Preservation of Democracy, “is to promote understanding and
appreciation of America’s ethnic and cultural diversity by sharing the
Japanese American experience. Based in the historic Little Tokyo
neighborhood, it has a nation-wide focus and international base of support.
In conjunction with Sanrio the National Museum will present the world’s
first large-scale Hello Kitty museum retrospective.
Provides front-line customer service to museum visitors in the front lobby,
over the phone and via email, and processes admissions in the lobby on
Sundays plus two additional days per week. Part-Time up to 24 hours per
week. This is a temporary position from approximately 10/1/14 – 4/26/15 for
the *Hello! Exploring the Supercute World of Hello Kitty* exhibition.
Minimum of 1 year experience working in a non-profit, volunteer centered
organization in a customer service role. Understanding of basic principles
of volunteer management. Professional phone manner is essential. Strong
proofreading skills and attention to detail is critical. Knowledge of
Japanese American history and culture a plus. Must be able to provide
courteous and effective service to co-workers, volunteers and the general
public. Ability to effectively present information in on-on-one and group
format. Computer literate, Internet savvy, and experience with MS Word and
Excel, Altru or similar software, register or POS system. Familiarity with
Google Calendar, and Gmail a plus. Visit www.janm.org/jobs/ for application
form and to view full job description. EOE.
Benefits include: paid parking, discounts in museum store and on-site Chado
tea room
Submit: Cover Letter, application and resume with salary history &
references
Japanese American National Museum
Attn: Human Resources
Re: Visitor Services Associate – Temporary (Hello Kitty)
100 N. Central Ave, Los Angeles, CA 90012
Email: [email protected] Fax (213) 830-5673
No Phone Calls Please
open until filled
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Japanese American National Museum
100 N. Central Ave
Los Angeles, CA 90012
