Director of Ticketing & Customer Service

Become part of the team for one of the most dynamic symphonic organizations in the country!

Job Description:

Pacific Symphony, the largest orchestra formed in the United States in the last 50 years, seeks a creative and energetic Director of Ticketing & Customer Service. This member of the Marketing and Communications team manages all aspects of ticketing and audience-focused customer service for the organization, including overseeing the ticketing system, managing the customer service team, and ensuring that all patrons receive the highest level of service possible. As an advocate for providing a best-in-class patron experience, this role serves as a crucial link between the organization and its subscribers, single ticket buyers, donors, visitors, and guests.

Salary: $80,000 – $87,500

To Apply, please email cover letter and resume to: Patrick Brien, Vice-President & COO, Arts Orange County: pbrien@artsoc.org by October 31, 2023 with “Director of Ticketing & Customer Service” in the subject line.