The Music Center
TMC Arts organization is establishing an internal Learning and Evaluation
Specialist role. This is a new, full-time position. The Learning and Evaluation Specialist (hereafter, “the
Specialist”) will guide TMC Arts’ work to operationalize this new impact measurement framework, while
also conceiving of and leading additional work to build out audience/participant research and a data
collection program and continue to deepen the organization’s culture of learning. This position will require
hands-on experience conducting quantitative and qualitative research and managing audience data, as
well as an exceptional ability to collaborate and communicate with internal stakeholders throughout TMC
Reporting to the Senior Civic Strategist, the Specialist will work in close collaboration with the Executive
Vice President of TMC Arts, interfacing with all TMC Arts departments (Grand Park, Education, Spotlight,
Digital Innovation, Producing, and Dance/Dancing) as well as with The Music Center’s Advancement and
Marketing and Communications staff.
PRINCIPAL DUTIES AND RESPONSIBILITIES INCLUDE:
• Collaborating with program teams to develop survey instruments and other datacollection tools that both align with our impact measurement framework and address
the specific needs and objectives of the program teams.
• Collaborating with program teams to identify and implement cost-effective,
methodologically sound data collection practices.
• Managing data collection and storage, including identifying and developing
opportunities to make data more accessible to program teams.
• Analyzing quantitative and qualitative data about our audiences and program
• Collaborating with program teams, TMC Arts’ senior leadership team, and TMC’s
Marketing and Development teams to interpret data about our audiences and program
participants and draw out insights that can inform strategic and programmatic decisionmaking.
• Regularly refreshing our impact measurement framework, including updating key
outcomes and indicators.
• Identifying and developing other opportunities to improve our processes for collecting,
managing, and interpreting audience/participant data and applying it to strategic and
• Identifying and developing other opportunities to deepen our culture of learning.
QUALIFICATIONS AND REQUIREMENTS:
• Be a self-starter who is both detail-oriented and a big-picture, strategic thinker.
• Must have 3+ years’ experience conducting audience research and impact measurement
projects, from start to finish, in an arts & culture context.
• Must have 2+ years collecting data for both ticketed and non-ticketed programs, and for
both in-person and virtual programs.
• Possess exceptional interpersonal skills, forging strong relationships with TMC Arts staff
in all departments and at all levels, as well as with our Marketing and Development
• Possess exceptional written and verbal communication skills, able to clearly translate
and present evaluation, research, and data concepts to non-evaluators.
• Possess strong project management skills, including being able to determine the
appropriate processes, workflows, and timelines to accomplish projects and to meet
deadlines without issue.
• Be passionate about advancing equity and anti-racist values, both in the arts & culture
field and in the evaluation & research discipline.
Currently, the position is working remotely; however, a return to the office environment at some level
will be required based on the responsibilities of the position.
The Music Center requires its employees to be vaccinated against COVID-19, subject to certain
exemptions as required by law. New hires working at The Music Center must be fully vaccinated no
later than 60 days after hire and until they are fully vaccinated will be required to submit weekly proof
of negative laboratory COVID-19 test and submit to additional masking and social distancing
requirements. Please contact The Music Center’s Human Resources Department for a copy of the
SALARY: $60-70K annually, commensurate with experience. This is a full-time exempt position;
compensation package includes health and welfare benefits, paid vacation, and sick days, 401(k) plan
with employer contribution.
HOW TO APPLY: To be fully considered for the position, please submit a cover letter, resume, and salary to
[email protected] or fax (213) 972-0721 by 3/31/2022. INCOMPLETE SUBMISSIONS WILL NOTE BE CONSIDERED
EQUAL OPPORTUNITY EMPLOYER