Gay Men's Chorus of Los Angeles
Los Angeles, CA
GMCLA Patron Services Associate
Position hours are flexible at 20 hours per week, (normal business hours) plus additional hours on three concert weekends, and at one or two community concerts, each year.
Office location is West Hollywood, CA
The GMCLA Patron Services Associate Reports to the Executive Director and works with E.D., Office Manager, and Marketing Consultant. The role serves as a primary staff liaison with GMCLA stakeholders responsible for maintaining and supporting strong relationships between GMCLA and its subscribers and donors to achieve its earned and contributed income objectives.
Duties include, but are not limited to, the following:
Process ticket requests for subscribers and donors - subscriptions and single tickets as required
Serve as primary ticketing person for all donors Conductor Circle members $5k and above
Process ticket requests for Chorus Members as required in support of Member initiatives
Liaise with the venue box office as required and in support/as directed by Office Manager
With Office Manager, enter and maintain subscriber and donor records Patron/Sales Force
Manage GMCLA Will Call at all concerts
Recruit and train/supervise volunteers for Will Call table
Recruit and oversee volunteers for Concert promotions/pitches and raffles
Assist the E.D. and Volunteers with donor appreciation and fundraising events as required
The successful candidate will have non-profit, arts experience supporting donors and subscribers, in ticketing/box office, and/or Development assistant positions. Strong interpersonal and computer skills are essential, as is a desire to help people in a timely and efficient manner. Strong software knowledge of CRM's required; experience with Patron Manager is preferred.
Send cover letter and resume to: Tim Bowman, [email protected]
GMCLA does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.