Program Operations Specialist

Young Storytellers

Los Angeles, CA

Who Are We?

Young Storytellers sparks creative self-discovery through storytelling. Our programs highlight young people as the center of their own narratives, emphasize that their stories matter, and celebrate their unique voices as the ones telling them. Young Storytellers works towards a future where young people experience the impact that their thoughts, feelings, and words can have on the world in which they live.

Young Storytellers works with students in elementary, middle, and high school. In elementary school, students write scripts that are completely their own; in middle school, students write monologues about challenges they face; and in high school, students write Public Service Announcements that address important issues in their self-identified communities. Students in each program work with volunteer mentors, and every student gets to see their work performed by professional actors. Young Storytellers programs are designed around Common Core standards, integrate Social and Emotional Learning activities, and include components of Teaching Tolerance’s Social Justice Standards.

What Is This Position?

The Program Operations Specialist is an integral member of the Young Storytellers Programs Team. The Program Operations Specialist works closely with all members of the Programs Team, but especially the School Partners Specialist, to ensure that all parts of Young Storytellers’ programs run smoothly and equitably. This highly collaborative role oversees the collection of student and family paperwork, ensures the integrity of the programs side of the YS database, and partners with the YS Volunteer Team so they can be successful recruiting volunteer mentors for programs. The Program Operations Specialist has a keen eye for detail, is a supportive and collaborative team player, and ultimately is passionate about Young Storytellers’ programs successfully carrying out our mission of raising student voices.

Cool, But Let’s Get Specific. What’s Involved in This Job?
Ongoing Responsibilities:

Oversees student tracking and the collection of student, school, and family paperwork, including student permission slips, writer selection forms, and student attendance;
Manages the programs side of the YS database and ensures that all program schedules, student paperwork, and other program data are entered accurately and with integrity;
In coordination with the School Partners Specialist, supports the creation of program schedules and materials for YS programs;
Collaborates with the Volunteer Support Specialist to ensure program schedules are accurate for volunteer recruiting purposes;
Oversees and organizes program logistics for YS programs, including organizing red carpets and creating Big Show flyers and programs;
Supports communications and building community with students, families, and schools, as help and in tandem with the School Partners Specialist;
Assists in the creation, execution, and review of family and student surveys, and implements changes based on feedback received;
Supports Programs Team with program visits, program timelines, and building other systems and tools as helpful;
Implements YS’s DEIB and antiracism practices in all parts of program operations.

Am I A Good Fit For This Position?
Required Qualifications:

Experience working with schools, families, or student-based communities;
Thorough and clear communication skills, both verbal and written;
A keen eye for details;
Thrives while working collaboratively and with a team;
Resilience with changing program logistics;
A desire to see YS programs and mission carried out in an equitable way.

Desired Qualifications:
Experience working with a team to implement education or arts-based programming;
Verbal and written fluency in Spanish;
Experience with Google Suite;
Experience with a database;
Experience with creative effective systems within a team.

What is My Compensation for This Position?
The Programs Operations Specialist is a full time, salaried position with a salary range of $45,000-$60,000, depending on experience and skills. Total compensation includes a health insurance stipend, retirement savings program, and generous paid time off and holiday breaks.

Ok, I’m In. How Do I Apply?
Anticipated start date is June/July 2021 and applications will be accepted until the position is full. Please send the following to [email protected] with the subject line, “Program Operations Specialist / Your Last Name”:

Resume or CV (as an attachment);
A brief paragraph or cover letter that includes why you are interested in working with Young Storytellers (as an attachment); and
An example of a system that you have used to track communication with schools and/or families, or a thorough description of that system (note that your response does not need to be lengthy to be effective).

Anything Else I Should Know?

Young Storytellers is an Equal Opportunity Employer. That being said, belonging is a core value of the Young Storytellers culture, and our daily practices around equity, diversity, inclusion, anti-bias, antidiscrimination, and antiracism are central to that value. Young Storytellers firmly believes that Black Lives Matter. We encourage women and gender diverse people, BIPOC folks, LGBTQIA+ individuals, veterans, immigrants, and anyone with a disability to apply for this and all of our positions. Young Storytellers has designed our interview, onboarding, and ongoing cultural practices to be a welcoming space for everyone. You can read more about our commitment to diversity, equity, inclusion, and antiracism on our website.

For any questions or accommodations while applying due to a disability, please email us at [email protected] or call us at 323.962.4500.

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