Supervisor and Operations Coordinator

Fowler Museum at UCLA

Los Angeles, CA

 Job Summary

 

Responsible for safeguarding the Museum’s collections, temporary exhibitions, property, employees, and visitors through highly proactive, appropriately preemptive, and immediately responsive action.  Inspects and patrols all museum spaces on foot: including onsite and office program spaces: monitors and operates computerized alarm, access, and closed circuit television systems; watched for, reports, and addresses potential security and safety hazards and problems; checks entrances and exits; and performs dispatch duties.  Maintains and files security logs and reports, and performs other security duties as assigned by Supervisor and Management.  In addition, the incumbent helps to coordinate events and may set up tables and audiovisual equipment for public and private events. The incumbent is also responsible for serving as back up supervisor for up to 20-part time student Museum Attendants. 

 

Requirements and Qualifications

 

Ability to work weekends, holiday, early shifts beginning at 6:45 am, and late shifts, when necessary

 

Skill in interacting diplomatically with the public in a high volume, continuous public-contact setting; ability to maintain composure in the face of resistance, indifference or hostility; ability to provide excellent customer service.

 

In the event of a security- or safety-related incident, ability to interact with and speak to persons of various social, cultural, economic, and educational backgrounds to provide and/or obtain necessary information.

 

Skill in working as part of a team and collaborating well with colleagues; ability to consistently demonstrate a positive attitude, high level of initiative, assertiveness in regard to safety and security matters, and a commitment to the department's and Museum's success and continuous improvement.

 

Working knowledge of standard security practices and systems, including computerized security and closed circuit television systems; ability to adapt quickly to changing systems, procedures, and technologies.

 

Ability to communicate effectively in English verbally and in writing, including effective radio communication, log reporting, and report writing skills.

 

Ability to follow directions and complete all assignments thoroughly and with attention to detail.

 

Excellent judgment in responding to questions from visitors and colleagues, seeking information within the organization, and reporting necessary information to supervisors.

 

Ability to handle sensitive and confidential matters with discretion and tact.

 

Working knowledge of Microsoft Office Word, Excel, and Outlook.

 

Physical abilities to perform all core functions and duties, including but not limited to the ability to talk; hear; stand and walk for extended periods; climb stairs; push; pull; reach; occasionally lift up to 50 pounds; manual dexterity to operate a computer; visual acuity including but not limited to color vision, depth perception, central and peripheral vision, distance vision; visual acuity to read and view computer and video monitors; ability to work outdoors in various weather conditions; ability to work overtime and varying shifts as required.

 

General knowledge of First Aid, CPR, and AED.

 

Applications can be submitted by following this link: https://hr.mycareer.ucla.edu/applicants/Central?quickFind=77645

 

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