WHO WE ARE
Artex is the nation’s largest and most comprehensive fine art service provider to museums,
galleries, auction houses and private collectors. We specialize in the safe handling of fine art,
antiques and museum objects of all kinds. We provide transportation, crating and packing,
storage, installation, rigging, and conservation services to museums, galleries, and auction
houses as well as private and corporate collections. No matter the size or scope of the job, we
provide solutions that meet or exceed the expectations of our clients, while ensuring them the
most cost-effective service possible. For this reason, ARTEX is routinely chosen to handle the
most complex and demanding of projects, ranging from entire museum relocations to the
shipment of an individual piece.
The Senior Account Manager is responsible for assuming a leading role in the local account
management team and developing short and long-term business relationships. This position
works directly with key accounts, larger projects, and responds to requests for services, creating
estimates for jobs and insuring the coordination of the services once jobs are confirmed. Works
closely with a wide variety of clients and all the Artex service departments to insure the highest
level of client satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
Working closely with the General Manager and Director of Client Services to identity
opportunities or gaps in local clients, processes and procedures
Oversees the allocation of client accounts and associated work assignments amongst
the client services team members based on skill set and workload of each individual;
ensuring that client demands are met in a responsive and efficient manner
Provides feedback to General Manager on status and on business development
Works with all departments to ensure that clients are provided with the highest standard
of service to handle, pack, move, store, and protect their property.
Identifies what resources are available both internally and externally to successfully
realize the customer's requests in a timely, efficient manner
Manages complex logistics required to consolidate and disperse traveling exhibitions
Conveys and coordinates client information to Artex' operations departments to ensure
the success of each job and coordinates any work performed by other service
Proactively anticipates service concerns and works with colleagues to develop
Provide clients with a clear and complete written estimate in advance of any work
performed including the scope of work and associated estimated costs.
Leads and/or is a key contributor in the preparation of responses to RFPs; drawing on
required details from multiple departments.
Proactively anticipates problems and works with colleagues to develop solutions.
May act as a Project Manager or lead in the execution of a complex and/or high revenue
Communicates the full range of Artex’ services to our clients.
Other duties as required.
Minimum of eight (8) years working in a museum, gallery, or fine arts services company
Knowledge of logistical operations in order to understand and provide services to clients
Strong communication skills with experience interacting with art professionals and high
net worth individuals preferred.
Knowledge of the TSA screening process and regulations
Experience in handling paintings, sculptures, and antiquities preferred
Knowledge of crating & packing materials and techniques / specifications.
Collection and exhibition management experience preferred
Museum or gallery inventory management experience preferred
Team Player, able to take a leading role in a dynamic environment;
Ability to establish and maintain effective working relationships both within and outside
Strong interpersonal skills with the ability to speak clearly and persuasively.
Solid time management and organizational skills.
Capable of working well under pressure and able to meet deadlines.
High attention to detail along with the ability to multi-task.
Excellent written and verbal communication skills, numeracy and basic math skills.
Proficiency in computer skills including Microsoft Word, Excel, PowerPoint and the ability
to navigate within the internet required.
Travel as needed
Bachelors’ degree required.
Ability to communicate effectively and resolve conflicts both orally and in writing with both
internal and external clients. Excellent verbal, telephone and written communication skills.
Works primarily in an office environment, with occasional visits to client’s facilities and other
Artex offices. Work is mostly sedentary with intermittent movement throughout work hours.
Movement may include walking, bending, lifting, and standing and may occur in offices,
warehouses, or similar areas.
The physical demands described here are representative of those that an employee may
perform on an occasional to regular basis while performing functions of this job. The work
environment characteristics described here are representative of those an employee may
encounter on an occasional to regular basis while performing the functions of this job.
Reasonable accommodations may be made to enable individuals to perform these functions.
NOTE: The job description is not intended to be all-inclusive. Employees may be assigned
other related duties to meet the ongoing needs of the organization.
HOW TO APPLY
Please visit our website to apply https://www.artexfas.com/about/careers/ or send resumes
directly to firstname.lastname@example.org. Please enter “Senior Account Manager” in the subject line.
Consideration will be granted only to those who possess the minimum requirements as
stipulated. Protected Veterans are encouraged to apply. Artex, Inc. is a federal contractor and
an EOE AA M/F/VET/DISABLED employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, gender, national origin, medical condition or
disability or protected veteran status. If you need reasonable accommodation for any part of the
application and hiring process, please contact the Human Resources Department at (301) 350-