The J. Paul Getty Trust

Los Angeles, CA

The J. Paul Getty Trust – Museum Store Operations

Req 2019-3346

Regular, Full-Time

Oversees and participates in the daily operations of The Getty Store through the exercise of supervisory skills/responsibilities to promote and ensure both a positive work environment and a positive customer experience.

Major Job Responsibilities

• Executes floor leadership by displaying and modeling for the staff premium customer service at all times to ensure an outstanding experience for every visitor interaction
• Key holder responsibilities, including opening and closing the store
• Supervises selling floor adapting to attendance levels and staff breaks
• Cash handling oversight and accountability
• Leads and supervises store staff in sustaining everyday effort of maintenance, sales goals, and customer service
• Disseminates relevant information and delegate various store operational tasks to all staff, especially tasks/duties to assigned team members as a designated leader of a specific section team
• Demonstrates knowledge of product, current exhibitions, and store/museum policies

Qualifications

• High School Graduate /GED
• 1-2 years supervisory experience
• 3-5 years retail experience preferably in a museum, specialty, or book store

Knowledge, Skills and Abilities

• Must be personable, congenial, and hospitable with a professional, energetic, and positive attitude
• Ability to lead, motivate, communicate, and generally interact with people in a positive way
• Must be proactive with strong organizational and problem solving skills
• Excellent written and verbal/interpersonal communication skills
• Must be able to operate a computerized point‐of‐sale system (POS)
• Working knowledge of MS Word and Excel
• Must be able to stand between 4-6 hours consecutively.
• Must be able to work independently with little or no supervision at times
• Advanced selling skills
• Advanced communication skills
• Getty Center knowledge - galleries, exhibitions, general information
• Knowledge of art history
• Problem solving ability
• Ability to lift up to 40 pounds

We offer a first-class work environment and excellent benefits on your first day of employment including:

• Medical (choice of 3 health plans and dependent coverage available)
• Dental and Vision
• Paid vacation, personal and sick leave
• Employee Retirement Savings Program, includes an employer contribution and match
• Free Fitness Center on-site
• Life Insurance
• Direct deposit, rideshare program, EAP and more

For additional information about this position or to apply, please visit:  https://jobs-getty.icims.com/jobs/3346/museum-store-associate-sr/job  EOE.