Programs Manager

UCLArts & Healing

Los Angeles/Remote

The primary job of the Programs Manager (PM) is to grow and manage our online and in-person external programming and free, online HOPE Series. The PM will be responsible for all communication with partner organizations/instructors/participants, scheduling, planning, coordination, implementation, follow-up, and outcome reporting. This role will involve assisting instructors with online hosting. Additionally, the PM will be responsible for seeking new opportunities for program delivery, developing new partnerships, maintaining ongoing partnerships, and advancing our diversity, equity, access, and inclusion initiatives.
Current examples of our external programming include customized trainings, workshops, and presentations for entities as diverse as the Alcott Mental Health Center, Boys and Girls Clubs of Greater Milwaukee, UCLA Fowler Museum, Monterey Peninsula Unified School District, Des Moines Performing Arts, New Orleans Arts Education Alliance, North American Drama Therapy Association, Asian Rhythm Facilitators Conference, and Society for Neuroscience.

Annual Salary: $52,000 – $58,240. Health insurance and PTO, including seven major holidays.
Reports to: Founder & Director with assistance from Operations & Communications Director and Signature Programs Manager

Position Hours & Location
Currently, the job is 100% remote; however, some on-location work may resume in the future and may involve site visits, attending and managing programs, and occasional in-person meetings with staff members or faculty. Work hours are flexible and allow for self-management of time, although agreed upon, daily, core weekday hours will be established to facilitate staff communication. Some weekend hours are expected as some external and HOPE sessions occur during the weekend. We welcome applicants from any location; however, preference may be given to those in the greater Los Angeles area should we return to in-person external programming in the future.

Responsibilities

External Program Management (60% of Position)

● Facilitate scheduling of programs between instructors, contracting entities, and UCLArts & Healing.
● Create, track, and manage all administrative aspects of external program logistics with instructors and contracting entities from beginning to end, including but not limited to needs assessment, programming content, budget determination/negotiations, instructor scouting/recruitment/onboarding, scheduling, memorandums of understanding, session planning and descriptions, outreach materials, handouts, travel coordination (if in person), program implementation, and evaluation.
● Conduct practice sessions for online programs and offer Zoom tech support for instructors before and during online programs.
● Gather evaluations and generate certificates of completion for clients who have requested delivery of our signature programs in full.
● Coordinate invoicing and tracking of payment with the Chief Financial Officer upon completion of contract work.
● Manage digital assets per program as needed: rosters, sign-in sheets, evaluation forms, handouts, presentation decks, scripts/outlines, etc.
● Analyze and streamline the management process based on instructor, participant, and staff feedback.
HOPE Series Management (20% of Position)
● Facilitate scheduling of monthly HOPE programs between instructors and UCLArts & Healing.
● Create, track, and manage all administrative aspects of HOPE program logistics with instructors from beginning to end, including but not limited to program proposal form submissions, instructor scouting/recruitment/ onboarding, scheduling, memorandums of understanding, session planning, handouts, session descriptions and marketing copy (in coordination with Communications team), implementation, and evaluation.
● Conduct practice sessions for HOPE programs and offer Zoom tech support for instructors and participants before and during the program.
● Manage digital assets per program as needed: rosters, evaluation forms, handouts, presentation decks, scripts/outlines, etc.
● Analyze and streamline the management process based on instructor, participant, and staff feedback.

Other Program Management (10% of Position)

● Coordinate special collaborative projects, such as those involving grant partnerships. Most of these projects involve curriculum development and/or outreach.
● Assist with development of new signature initiatives, such as a special symposium on pathways for intercultural connection. These initiatives will involve instructor recruitment and onboarding, program development, coordination, and outreach.
Networking & Partnership (10% of Position)
● Spearhead implementation of organizational initiatives for diversity, equity, access, and inclusion, including reaching out to and interfacing with prospective community partners and underserved communities.
● Engage in ongoing networking with local, national, and international organizations in different domains: arts, education, mental health, health care, social services, spiritual care, and more.
● Represent UCLArts & Healing as an organization at events sponsored by existing or potential partner organizations. This may occasionally necessitate making presentations on behalf of our organization.

Qualifications

● Bachelor’s degree required. Master’s degree in a related field preferred.
● Minimum 3-5 years employment in a nonprofit or related field.
● Strong project/program management skills.
● Demonstrated experience in administration and/or organization.
● Strong written and verbal communication skills. These skills are crucial for all duties and responsibilities related to this position, as they involve educating community members about the work we do. Every member of our team is required to demonstrate a communication style reflective of our teaching practices and academic affiliation.
● Strong interpersonal skills.
● Compatible career objectives.
● Proficiency in Dropbox, G Suite, Asana, Microsoft Office, Salesforce, and Zoom highly preferred.
● Detail-oriented self-starter, with demonstrated success in meeting deadlines.
● Collaborative, results-oriented, positive, energetic, and proactive team player.
● Experience in teaching is a plus. A lot of our outreach opportunities come in the form of presentation requests, and we believe that education is meaningful marketing.
● Experience in networking is a plus.
● Fluency in Spanish is a plus.
● Three strong references.

 

To apply, please send a cover letter and résumé to [email protected], with the subject header “UCLArts & Healing Programs Manager Position.” by 2/20/2022. Applications will be accepted until the position is filled.

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