Caltech Performing Arts & Lecture Series

Pasadena, CA

CaltechLive! - The Caltech Performing Arts & Lecture Series has multiple openings for occasional ushering positions.

 

Seeking energetic, articulate people to provide excellent customer service for Caltech Campus Programs and Public Events. Serve as a goodwill ambassador; ensuring audiences have a safe andenjoyable experience while attending performances and programs in Beckman and Ramo auditorium. Ushers must be able to stand on their feet for long periods of time, assist patrons to their seats, read and comprehend printed tickets and communicate respectfully and clearly. Assist with concession or souvenir sales as needed. Must be able to lift up to 25lbs. Ushers are scheduled on an event basis, typical shifts include nights and weekends. Prior theater experience is a plus. ($15/hr)

 

Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do. Join us and be a part of the diverse Caltech community.

 

Job Duties

– Greet customers and visitors
– Set up and remove auditorium ropes, equipment, and displays
– Distribute programs, including preparation of insert materials, and sorting unused programs
– Keeps theater property clean and free from debris (including lobby, isles, restrooms and exits)
– Tear tickets and direct guests to their seats
– Answer questions about the event and/or the University
– Monitor auditorium to ensure customer safety
– Assist customers in the event of an emergency
– Assist with sales of refreshments and/or souvenir items outside the auditorium
– Clear auditorium post event
– Perform work in accordance to Institute and regulatory agencies (e.g. OSHA) safety standards and practices
– Other duties as assigned

Basic Qualifications

– Must be at least 18 years old
– High school education or equivalent
– Ability to work daytime, evenings, weekends and holidays
– Excellent customer service skills
– Ability to communicate with all ages, genders and personalities
– Ability to work calmly under pressure
– Ability to assist patrons in the event of an emergency
– Ability to grasp, push, pull, turn, or otherwise manipulate auditorium equipment
– Ability to stand for long periods of time, climb stairs and work outdoors in all kinds of weather
– Physical strength to lift up to 20 pounds
– Willingness to practice and adhere to organizational values

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