Visitor Service Associates

The Brick is currently hiring three (3) Part-time, Temporary Visitor Service Associates (VSAs) to work with The Brick team through April 2026, with the possibility of an extension.

The Brick’s Visitor Service Associates will work with full time staff and security to ensure a safe and welcoming experience for visitors to The Brick. VSAs serve as The Brick’s frontline staff and offer exceptional service both in the gallery and at the front desk. In addition to maintaining smooth check-in and entry into exhibitions, VSAs ensure that visitors follow various policies of The Brick. SVAs can expect to be both stationary/sitting and active/moving around the gallery during shifts. This position is expected to work 3 to 4 days per week, and periodically during related programs that fall outside of regular museum hours. Hourly pay is $25 per hour

What VSAs do at The Brick:
Operate the admission desk/system and provide office support including answering telephones, providing information to callers
Learn about the museum’s exhibition and program to provide helpful information and respond to inquiries
Engage in dialogue with visitors and answer questions about the exhibition
Remind visitors of museum policies and make sure they are followed in the gallery, while maintaining a polite demeanor and providing a positive experience.
Assist with the front of house set up, flow, and breakdown during programming and events

Qualifications:
Have excellent communication and interpersonal skills and enjoy engaging with new people
Have experience in customer service, hospitality, or public-facing work
Have worked as part of a team and understand what it means to share responsibility for a common goal
Know how to interact diplomatically with the public
Adaptable to quick changes in work flow
Have a background or interest in learning about and working with contemporary art

Salary: $25/hourly

Benefits: This is a Regular, Part-Time, non-exempt, non-benefited position that reports to the Full Time staff team. This position is not eligible to participate in the medical benefit program and does not accrue vacation time.

Education requirements: High School Degree

Deadline to apply: October 1, 2025 

Documents required to apply: Resume, Cover Letter

How to apply: Please send a cover letter and resume to info@the-brick.org
Please put “Visitor Service Associate” in the subject line 
The Brick is an Equal Opportunity Employer