Support Specialist – Education
JOB SUMMARY
The Support Specialist – Education provides essential administrative and logistical assistance to the Education Department, including the Vice President of Education and Education Program Managers. This role is crucial for the daily operations and success of various arts education initiatives, encompassing direct support for program partners, education audiences, and the faculty of part-time Teaching Artists. Responsibilities include preparing educational materials, coordinating reports, managing data, assisting with performance attendance registration, school contracts, and event coordination. The specialist also supports cross-departmental communications and maintains departmental filing systems and supplies.
ESSENTIAL RESPONSIBILITIES
Education Department Support
•Support the VP of Education and Education Program Managers with assigned project-based work across multiple program boundaries.
•Assist in daily communication with schools, other program partners and the general public, scheduling of volunteers, such as Education Ambassadors, and interns.
•Assist with performance attendance registration.
•Assist the faculty of part-time Teaching Artists in the preparation of materials needed for educational workshops and other artistic projects, both at the Theatre, school sites, and community events.
•Provide support for the preparation of reports, presentations, updating and processing of school contracts, conduct research, compile program data on partnerships, participation, and projects.
•Assist in the organization, set up and coordination of meetings, rehearsals, workshops and conferences.
•Attend education program performances, events, and workshops as assigned, to support program implementation and advocacy.
•Support the maintenance of hard-copy and electronic filing systems and update and maintain department databases.
•Place, expedite and receive supply orders and maintain departmental supplies.
•Perform additional duties to support the education department and McCallum Theatre as requested.
Cross-Departmental Collaboration
•Provide support with cross-departmental communications between front of house, development, marketing, production, and operations, and assist with grant reporting and documentation as needed.
MINIMUM REQUIREMENTS
●A bachelor’s degree or an equivalent combination of program and/or project support experience and a minimum of 3-years of related experience in supporting the coordination of public programs.
●Exceptional interpersonal skills and a can-do solution-minded approach.
●Highly organized and the ability to expertly assist with multiple projects simultaneously.
●A curious mindset and flexibility to respond quickly and thoughtfully to unanticipated needs of complex projects.
●Willingness to learn and collaborate with education staff and across the organization.
●Excellent verbal and written communication skills, including public speaking and presentation.
●Comfortable using computer systems and proficient using Microsoft Office Standard 2019 and Google Workspace software and the capacity to learn additional software programs as needed.
●Ability to work weekends and nights in conjunction with department programs and events.
PREFERRED QUALIFICATIONS
•Knowledge of non-profit setting with experience in program support within an educational and/or arts environment.
•Interest in and/or knowledge of theatre, dance, music and the visual arts.
•Bilingual (Spanish/English) a plus.
WORK ENVIRONMENT
This position operates within a professional, non-profit performing arts theatre and its surrounding exterior grounds. The work environment includes indoor spaces such as the theatre, lobby, backstage areas, and occasionally outdoor spaces like the facility grounds. The role requires flexibility to work during theatre events, including evenings, weekends, and holidays, as necessary.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
N=Never Not present
F=Frequently: Occurs 1/3-2/3 of time
O=Occasionally: Occurs 1/3 of time
C=Constantly: Occurs 2/3 or more
Physical Demands
This position requires the ability to perform the following physical activities:
• Sitting: F
• Walking: O
• Climbing and balancing: O
• Stooping and twisting: O
• Kneeling: O
• Squatting: O
• Crawling: O
• Pushing and pulling: O
• Reaching: F
• Gripping: F
• Keyboarding: F
• Pinching: O
• Neck rotation and extension: O
Lifting and Carrying Requirements
The employee must be able to lift and/or carry:
• Up to 10 pounds: F
• 11–25 pounds: O
• 26–50 pounds: O
• 51–75 pounds: N
• 75–100 pounds: N
• Over 100 pounds: N
Environmental Conditions
The position may involve exposure to the following conditions:
• Uneven ground: NO
• Excessive noise: NO
• Extreme temperatures: NO
• Working at heights: NO
• Noise exposure exceeding 90 dBA during an 8- hour workday: NO
Salary: $25, hourly
Benefits: Medical
Dental
Vision
Vacation
Sick
401(K) match
Life Insurance
Education requirements: Bachelor’s degree
Deadline to apply: January 15, 2026
Documents required to apply: Resume, cover letter, references
How to apply: Submit a resume and brief cover letter to hr@mccallum-theatre.org with the subject line: [Position Title] – [Your Name].
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